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Pop Windibank was the owner of a pawn shop on Baker Street in London until his murder. Among his most regular customers was the famous detective Herlock Sholmes, who frequently used his shop to store items.
Pop Windibank had a familiar relationship with Sholmes, given that his shop was on the same street Sholmes made his residence, and that the detective always had valuable items to pawn. On one occasion, Sholmes installed a camera capture device to protect the shop from theft. But the pawnbroker was not convinced that the Great Detective's device was of any use to him, as the camera film needed was expensive and pictures were only taken every thirty minutes. Windibank was also visited by pickpocket Gina Lestrade, who would bring him items that he would often consider suspicious.
- Main article: The Adventure of the Runaway Room
In February, Windibank's pawn shop became a focal point for a scheme of international espionage. On the night of the 15th, Windibank was given a black coat from Beppo to be deposited. Unbeknownst to the pawnbroker, the coat hid a music disc that was embedded with a secret telegram, containing confidential government secrets.
- Main article: The Adventure of the Unspeakable Story
In April, Pop was visited again by Sholmes, who was accompanied by Ryunosuke Naruhodo and Susato Mikotoba, to retrieve a Stradivaruis violin the detective had mistaken a plain viola for. As Naruhodo and Susato examined the store, Windibank was approached by Lestrade for the black coat that was deposited two months ago, but was hesitant to accept the disc that was in the coat pocket for pawn as he considered it worthless. As this happened, Windibank was approached by a mysterious man, "Eggert Benedict", who also claimed that the coat was his and gave the correct watchword. Convinced that the pickpocket had stolen the pledge from the man, Windibank had Lestrade give the coat to "Benedict", but came under pressure when the man demanded more from the article. Chaos erupted in the pawn shop as "Benedict" and Lestrade fought for ownership of the disc. A dance of deduction done by Sholmes and Naruhodo exposed "Benedict's" attempt to steal the pledge for himself. During the altercation, Windibank had alerted Scotland Yard of the emergency, with Inspector Tobias Gregson and several policemen dispatched to resolve the issue, though "Benedict" got away, After the disc was confiscated, having once belonged to Magnus McGilded, the pawn shop was closed down for inspection.
That night, Windibank was attending to his shop when Lestrade broke in, determined to locate Iris' manuscripts. As she was armed with his gun, the pawnbroker reluctantly allowed her to look at the scripts that were located inside the storeroom. When they heard noises outside, Windibank took back his gun from Lestrade and left to the storefront. He confronted the intruders, Nash and Ringo Skulkin, and the three of them fought, with the pawnbroker easily overpowering both brothers. Windibank then fired his gun at the third intruder, hitting the upper left arm. As he tried to return to the vault, he was fatally shot by the intruder in the heart, killing him instantly. Lestrade then locked the vault and took back the gun from Windibank's corpse to defend herself, only to fall unconscious. Because the vault was locked from the inside, with the pawnbroker and pickpocket the only ones in there, Lestrade was arrested for Windibank's murder.
Naruhodo took on Lestrade's legal defense, and proceeded to reveal the truth in her trial: Windibank's real killer was the man who called himself "Eggert Benedict", his true name being Ashley Graydon.
Pop Windibank took his job quite seriously as a pawnbroker; perhaps to a fault, as he had an unfortunate tendency to point a gun at his own head with suicidal intent in reparation for any perceived fault, such as failing to uphold customer security or for allowing conflict to occur in his store. Excluding this, he was a very reasonable and friendly business owner. He also had a merchant's habit of evaluating items with only what he saw, as he easily valued Susato's kimono at five guineas but was not convinced by Lestrade that the music disc that she had was worth anything. But Windibank was sometimes a little careless when it came to private matters, as he left his memorandum out in the open on his desk so anyone could see the passwords for deposits.
- Windibank is a name used in the Sherlock Holmes story "A Case of Identity".
- His full English name may be a play on "pop in the bank".
- His given name in Japanese, Hatch, comes from hachi (八), “eight”. A pawnshop in Japanese is a shichiya (質屋), and when written as 七, shichi means “seven”. This pun is also used in the Japanese version of Professor Layton vs. Phoenix Wright: Ace Attorney.
- In The Art of Dai Gyakuten Saiban: Naruhodō Ryūnosuke no Bōken, Kazuya Nuri states that Windibank's design was based on a certain character's image, as requested by Shu Takumi.
- Windibank bears a strong resemblance to Jabez Wilson, the pawnbroker in the 1984 Sherlock Holmes TV adaptation's "The Red-Headed League", whose source material is referenced in Sholmes's initial deduction at Windibank's shop. Windibank's sweat-wiping animation may be based on a similar motion Wilson makes in his introductory scene.